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AV/VTC Support Specialist

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Job ID: LG659574219

Job Category: Information Technology

Job Location: Columbus, OH

Pay Range: $0.00/

Job Type: Permanent

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VTC Administrator
Location: Columbus, OH
Employment Type: Full-Time
Clearance Level: Secret (Required)
DoD 8570 Level Required: IAT Level II

Position Overview
We are seeking a VTC Administrator to join our AV/VTC team supporting the Defense Logistics Agency (DLA) in Columbus, OH. The ideal candidate will provide enterprise-wide support for AV/VTC systems, network connections, controllers, and related equipment within a government computing environment.

Key Responsibilities
  • Maintain and support AV/VTC hardware, software, and network connections
  • Troubleshoot and resolve technical issues related to AV/VTC systems
  • Provide support for CODECs, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, and other peripherals
  • Manage service requests and tickets using platforms like ServiceNow
  • Coordinate with vendors for warranty repairs and hardware replacements
  • Assist in the setup, configuration, and deployment of AV/VTC systems across multiple locations
  • Ensure compliance with DLA security requirements and DoD 8570 standards
  • Research and recommend patches, upgrades, and security updates
  • Provide user support, develop training materials, and create job aides

Required Qualifications
  • 3+ years of IT experience, including 2+ projects in AV/VTC systems (1 within the last 3 years)
  • Active Secret Clearance (U.S. Citizenship required)
  • DoD 8570 IAT Level II certification, such as:
    • Security+ CE, CySA+, GSEC, SSCP, CCNA Security, CASP+ CE, CISSP, CISA, GCIH, etc.
  • Computing Environment Certification (e.g., CCNA, Cisco Collaboration Technician)

Work Environment & Schedule
  • Work Location: Columbus, OH (Office environment)
  • Noise Level: Medium
  • Schedule: Monday – Friday, 8:00 AM – 4:00 PM (occasional evening/weekend support as needed)
  • Travel: Less than 10%

Why Join Us?
  • Work with cutting-edge AV/VTC technology supporting a critical government agency
  • Competitive salary and career growth opportunities
  • Collaborative team environment with hands-on technical experience

Interested candidates should apply now.