Computer Operator I
Job ID: RS647384418
Job Category: Information Technology
Job Location: Boston, MA
Pay Range: $20.00/HOUR
Job Type: Contract
Tech Savvy Customer Service Rep for IT Firm
Our client located in Boston MA is in need of a Computer Operator. You will be responsible for monitor Company's enterprise infrastructure and escalate issues as required. 12-hour shifts, 7AM-7PM THUR-SAT, Every other Wednesday. $20 Hour, Generous PTO, Sick, Health, Dental, and Vison.
Responsibilities of Computer Operator:
- Assist in the daily operation of computer systems.
- Carry out all tasks on the daily checklist under supervision.
- Report all problems to Senior Computer Operator or Supervisor.
- Take appropriate follow-up action on all customer queries under supervision.
- Assist in the recovery activities necessary to restore normal operations.
- Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.
- Provide support to senior computer operators as required.
- Track and document all issues using a tracking system
- Performs additional duties and responsibilities as assigned
Requirements of Computer Operator:
- Two-year Technical College Degree or comparable experience
- 12-24 Months experience in computer operations
- Must pass criminal history background check
- Must pass an FBI like background check for obtaining a Gaming License
Benefits of Computer Operator:
- Generous PTO
- Starting Salary $20.00 per hour.
- Sick, Floating Holiday, Dental, Vision, Medical insurance
- 401k options